We are delighted to announce that we have been awarded ISO9001:2015 Quality Management certification. This ensures that we can meet the needs of our hugely diverse range of customers and other stakeholders effectively. This certification was led by our Business Operations Director, Jennie Rolls, who says:
"Gaining ISO9001:2015 has been a fantastic achievement for the entire Lobster Pictures team. It’s formal recognition of the incredibly professional, safe and customer focussed working practices we have developed as a business from almost a decade of experience installing cameras on hundreds of projects worldwide.
We approached the certification process in a very practical way which ensured that, rather than creating unnecessary checklist and procedures to make our lives more difficult, it has genuinely improved the way the whole business functions. Our new quality management system supports our staff to deliver even greater levels of customer satisfaction while at the same time improving efficiency, saving time and reducing costs."